Because I work in a fast food restaurant, I encounter all sorts of crazy people. Or even people who are probably pretty normal, but just don't know how to order food. Or people who are just plain creepy. Because I need to do something to entertain myself at work (other than hanging out with my super awesome coworkers) (or should I say, cow-workers! Ahaha) (Get it? It's Chick-Fil-A, and we've got cows...never mind), I choose one person each week who's extra crazy, and mentally award them ,"Crazy Customer of the Week." There have been some pretty good ones. Well, depending on how you define "good"...
There was the girl who asked for three "melkshakes," then dumped a huge pile of quarters on the counter. As soon as she did, she started laughing really loudly and obnoxiously, and continued to do so the whole time I counted them. I went and made 3 shakes, and by the time I got back, she was still laughing. She walked away with her shakes, still laughing like this was the funniest thing she's ever done.
There was the balding guy in his forties or fifties who I don't think realized I was a minor, and flirted with me the whole time. I mean, it would still be creepy even if I wasn't a minor, because I'm still way younger than him, but really? It was just awful. And he had a complicated order, so it took a while to come out, and the whole time he was waiting, he lurked right by my register, and kept interrupting other customers to say things full of innuendo and creepiness. And when I asked for a name for the order, he said, "Kristina." I explained that I needed his name, not mine, because they would call it to give him his food, and he said, "Just put Kristina. I'll know who they mean."
I'm pretty sure one of the ladies who came in the other day was higher than a kite, and she kept asking to replace a kid's meal toy with some other type of food, like more nuggets.
Customer: "Hi...uh...can I get a kid's meal? But I want to replace the toy with more nuggets."
Me: "Do you just want to get a normal meal? Those don't have toys, and they come with more nuggets."
C: "No, I need a kid's meal...Can I get fruit?"
Me: "Instead of fries? Absolutely"
C: "No, I want both...Can I get fruit instead of the toy?"
Me: "No, fruit is only a side. If you don't want the toy, you can get ice cream instead."
C: "I get ice cream too? OK, I need that. And also fruit."
Me: "So you want to get fries in the kid's meal, and extra fruit on the side? And ice cream in place of the toy."
C: "No, I don't want to get anything extra...Can I just have fruit instead of the toy?"
Finally she talked to a manager, who told her the same things I'd been saying. I don't know what she ended up getting, but hopefully she got her fruit.
Then there was this super awkward guy, who came up and started talking to me by saying, "I was sitting in the food court, looking at your menu, and also sometimes you for entertainment. So I hope you weren't creeped out." In between slowly and ponderously giving me his order, he kept talking to me. He came in close to closing, so people were starting to sweep and mop the floor, and he literally talked for seven minutes straight about how we know the right way to clean floors, and how if he owned a restaurant the kitchen would be sparkling, and how kitchens at the U have cockroaches, and how he washes dishes for a living and it gets really old after 8 hours, but boy do we know the right way to clean, because look at that amazing mopping technique. Seven minutes! As soon as I took his order it went up on a screen with a timer, so that's an accurate time. And that turns out to be an eternity when you can't get a word in edgewise and are wondering if he's ever going to pay. There was a line, and they were all looking at him, then at me, then laughing or smiling sympathetically. I smiled back at them, because this whole situation was just ridiculous, but I think he thought I was responding to him, so it only encouraged him to keep talking for even longer. Those were possibly the worst seven minutes of my life.
Some customers just have odd ways of phrasing things. It's surprisingly common for them to say, "I need..." No, this is fast food, and I promise you, you don't need it. By all means, continue to eat here, because you're providing for my livelihood, but really, you don't need those fries and a shake. And somebody yesterday said, "I'm going to steal two water bottles," as he handed me his credit card. Obviously there was no stealing going on.
Another thing I've come to realize is there's a special voice for, "I'm reading your name off a tag, but also hitting on you." The only people who ever use my name are either parents with small children, or guys hitting on me. The difference is, "Thank you so much, Kristina. Can you tell Kristina thank you?" vs "Hey there...Kristina."
Customers are the worst. Er, best. Yeah, they're the best... Kristina.
ReplyDeleteHAhaha! I love this post so much! I laughed out loud at the last bit.
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